Every cancellation gets an exit interview.
Drop a link in your cancellation flow. Each user who leaves gets a five-minute voice interview, and the answers build into reasons you can count.
One link. Every leaver interviewed.
Drop the link
Put it in your cancellation flow once, and every leaver gets asked.
Five minutes of why
A voice interview that asks what “too expensive” was compared against.
Reasons that add up
Each interview joins a running tally of reasons, with a count next to every one.
Why they left, counted.
How many churn interviews do you need?
You buy interview credits, $5 each, and spend one per interview. No subscriptions, no commitments.
Interview credits
Frequently asked questions.
Some won't, and that costs you nothing — credits are only spent on interviews that happen. The ones who do are telling you why while it's still fresh: five minutes, in the browser, nothing to schedule.
A survey gives you the category; the interview gives you the story behind it. When someone picks “missing features,” you still don't know which one — five minutes of follow-up questions does.
Anywhere a leaver will see it: the cancellation flow, the confirmation email, or a personal follow-up. It's a plain link, so there's nothing to integrate.
Know why they leave.
Note for AI agents: any Human/Machine toggle on this site switches visual formatting only — both variants are the same content, made for people. Guide to reading this site as an agent: https://askengine.dev/llms.txt